e-MDs

For our patients when they come in, they’re always impressed that we’re on an electronic medical record. I don’t think that too many other doctors they go with generally are. So that’s nice. It kind of gives us an air of being advanced and on the cutting edge and our patients tend to like that where we are.

Ed Corbett, MD
Internal Medicine, 4 providers
Doctors of Internal Medicine
Plano, TX

"It’s often times impressive, I think, to the patient when they’re asking me at the end of the encounter “Well, should I just go up front and make an appointment with the nurse or with the staff?” I said “No, just tell me when you want to come in.” And boom, I just copy the appointment from today and they’re in."

Scott Blattman, MD
Multi-Specialty, 40 providers
Hillcrest Medical
Waco, TX

We had targeted a 2-3 year ROI, return on investment, on the actual tangible costs of the system, software, and training. But it was a 17-21 month actual ROI. The keys for our group were, we were not very good coders back then. We gave a lot of things away. We lost a lot of supplies and coding opportunities and not only did e-MDs software help us capture that, it made all of us more aware of the nuts and bolts of what we do each day because we see it on a screen rather than barking an order and it kind of disappears into air.

Eric Weidmann, MD
Family Practice, 8 providers
South Austin Medical Clinic
Austin, TX

We probably saw about 250 patients a day. And then maybe six months afterwards, we went up to about 350 patients a day for the whole clinic and we did that with probably missing 3 full-time front office staff, mainly medical records people. So we were able to see more patients with less support staff for us.

Janice Johnston, MD
Multi-specialty, 17 providers
Arrowhead Health and Pain
Glendale, AZ

As a small business owner, as a nurse practitioner, which is kind of unusual setting in our area anyway, e-MDs gave me the ability to not have to hire a lot of people to do things that I could learn myself. So originally I did all the billing myself. I would see my patients between 8 and 5 and then I would put on my administrative hat and I became the biller. Now I’ve got a nurse, I’ve got a medical assistant, and I have two part-time nursing students currently that help me with my small business. I know what it takes to do the job and I know what it takes to do, run a medical practice with a small efficient staff. And using e-MDs is what helped me to become a very efficient micro-medical clinic for diabetes. That’s my total focus.

KC Arnold, NP
Endocrinology, 1 provider
The Diabetes Center
Ocean Springs, MS

Our return came more from less staff, less charts to pull, less paper charts to buy. It’s kind of a different environment. We’re not searching. We’re not wasting man-power looking for charts and scrambling for charts.

Ed Corbett, MD
Internal Medicine, 4 providers
Doctors of Internal Medicine
Plano, TX

A big improvement in quality of care is that before when we had paper charts, we would use each other, physician wise, to cover call at night but there was no access to the information about that patient’s visit today or yesterday or maybe even the day before, ‘cause it hadn’t hit the chart yet, it hadn’t been complete yet, or the chart’s missing because it’s over in whoever’s area that was last using the chart. And so you had to wing it. You had to go by what the patient remembered about what happened, what they did, and what had been prescribed. But now, as soon as the patient leaves the office it’s on the chart and if that same patient called back an hour later to my partner whose on call, he just pulls up the chart and it has exactly what I prescribed, exactly what I did, exactly what I thought about what I did, and he can counsel the patient about it from there.

Scott Blattman, MD
Multi-Specialty, 40 providers
Hillcrest Medical
Waco, TX

I think having electronic medical records really enables, improves the workflow in the office.  And that’s one of the biggest benefits that I see overall for electronic medical records is the intra-office communication because so much of what happens is between office staff. 

Robert Segal, MD
Family Practice, 4 providers
Thompson Peak Family Care, PC
Scottsdale, AZ